Fort Saskatchewan's 9-1-1 service will be on the cutting edge of emergency communication.
 
On August 1, text with 9-1-1 will be available in the city for the deaf, hard of hearing or speech impaired from their mobile phones in an emergency.
 
Residents who previously used Teletype Terminal (TTY) and Telecommunications Device for the Deaf (TDD) technology on landlines for emergency calls can now use a mobile device to communicate with a 9-1-1 dispatcher, as long as the mobile device is registered with the respective wireless service provider.
 
"It would be very difficult to interact with these people and try to get the information as quickly as they can to make sure the dispatcher can send the proper resources out," explained fire chief Shawn McKerry. "Now it allows a lot quicker interaction so that they can get better answers quicker from them."
 
A phone call is required to initiate the 9-1-1 call; when it's acknowledged by the dispatcher that the mobile device has been registered, the emergency call will switch to text based.
 
"The next innovation we will be seeing in 9-1-1 technology will open it up to the general public being able to text 9-1-1," said McKerry.
 
To initiate the service, eligible residents must register their phone with their wireless service provider before using text to 9-1-1. Calls from unregistered phones won't be able to use the service.

More Local News

RCMP looking for missing Fort Saskatchewan teen

The Fort Saskatchewan RCMP could use some help finding a missing teenager.

Sledge Hockey Day another success

It was the biggest year yet for the Robin Hood Association's third annual Sledge Hockey Day.

Primary Care Network says the best diet is a balanced one

How much food from each food group should be in meals?

Redwater council decides against increasing pool fees

Pool fees in Redwater will be staying the same for another year.

Fortis Alberta gives $25,000 to schools for environmental programs

Some local schools recently received funding.

École Campbelltown celebrate French heritage

As part of their month-long celebration “Mois de la francophonie albertaine” the students and staff of École Campbelltown held a special flag-raising ceremony for International Francophonie Day.

Freedom Conservatives choose Malcolm Stinson for Fort Saskatchewan-Vegreville

Malcolm Stinson was recently selected as the Freedom Conservative Party of Alberta candidate in Fort Saskatchewan-Vegreville.

Two pedestrians hit in crosswalks

Keep an eye out for pedestrians.

Fog advisory for the area

A fog advisory has been issued for the heartland.

Chamber hosting All Candidate Forum for provincial election

Residents will soon have the chance to hear from their candidates.

DiscoverWestman.com is Westman's only source for community news and information such as weather and classifieds.

Search the Biz Guide

Login