Fort Ford owners are frustrated with their vehicle's transmission.
The dual clutch transmission in automatic Ford Focus and Fiesta models has plagued owners for years.
After a lawsuit from the Australian government and a lawsuit in the final stages of the American court system, Canadian owners are getting behind a lawsuit against Ford Canada.
The problem vehicles studder or shudder upon initial acceleration and also suddenly lose power and stall.
Ashley Wylie owns a 2011 Fiesta Sedan with a problem transmission. She emailed Ford Canada about the issue.
"I asked if there's any recall about the dual clutch [transmission] and they emailed me back saying 'yeah we do and just bring it in the Fort shop and it'll be under warranty,'" said Wylie. "They fixed it and it was actually really good for five months and it's just starting now to be jerky again, that's kind of making me very frustrated."
She's planning to email Ford again for another free fix. Her next step after that is to grin and bear it.
"I'm already saving up for a new car," she laughed. "I've only had it for three years and I'm done with it."
An Ontario lawyer is launching an $825 million lawsuit against Ford Canada, something Wylie is all for. So far, over 3,000 owners have signed up to be a part of the class-action lawsuit.
Fort resident Kevin Felske is another Ford owner frustrated with the vehicles. He had his clutch packs replaced twice and his car was reprogrammed twice.
"It seems Ford Canada is just band-aid fixing, they have no plan on truly fixing the problem," he said. "You buy a new car for the peace of mind that it will not leave you stranded but with this transmission, it's a guessing game."
Ford Canada wasn't available for a comment on the issue.
For now, Transport Canada is continuing their preliminary evaluation concerning the defects; they plan to meet with Ford Canada in the fall.