Fort resident Cherry Miciano received a massive water bill from the City of Fort Saskatchewan on January 3.
On their two month bill, the Miciano family owed a whopping $1,896.
"I was really shocked about the bill," said Miciano. "From November 7 to 14th, we used 1 cubic meter per hour and then suddenly it came back to normal after November 14, without fixing anything in our house," she explained.
The city notified them in December that they might have a leak, but after bringing in a professional, no leaks were found.
Typically the water bill ranges from $250 to $400 maximum for their household.
The City of Fort Saskatchewan released a statement on Tuesday (January 9) concerning this on-going issue with water billing. The full document can be found here.
In the Facebook post, resident Bryan Fodness asked the city to suggest ways citizens could monitor their own water consumption. The city responded that because there are a few different types of meters in the city, the best option is to send a photograph of your meter to [email protected] and they will walk you through how to track your usage.
The Miciano family live in the Woodbridge area of Fort Saskatchewan, in a newer home.
They plan to attend the upcoming rally concerning water bills on January 23 at Fort Saskatchewan City Hall.