This Christmas season was busier than usual for towing companies in the region, including Titan Towing.
 
During the cold snap, it was all hands on deck for the local business as the need for help jumped from about 30 calls a day to 80.
 
"If somebody's in a vehicle and it's not running, they always take first priority," explained operations manager for Titan Towing, Gary Power. "We'll get somebody out there even if we have to jump in a pickup and just go out there to get them in a warm vehicle while we're waiting for the tow truck."
 
Wait times were as long as three hours in certain spurts.
 
"Probably 70, 80 per cent of our calls were for boosting and a lot of those boosts, they have to sit on them for while because they're stone dead and it takes a little while to get them going."
 
Power added that Alberta Motor Association (AMA) members can call Titan Towing directly, skipping AMA's wait times that easily double Titan's.
 
He stressed the importance of emergency preparedness.
 
"If you're out on the side of the highway, I always tell people to make sure they have warm blankets, a candle, some snacks, it's that preparedness that they've got something warm while they're waiting or know somebody that can pick them up while they're waiting for that tow truck."
 
He also urged drivers to slow down and move over so tow truck operators have room to work.

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