Fort Saskatchewan city manager Troy Fleming posted a long explanation on the recent water bill woes. 
 
It’s  in response to the frustration over resident’s water bills and answering some questions.
 
"Social media has been an amazing development, the one challenge we do have is we aren't on some of the pages within the city that are fairly active and discuss city issues," explained Fleming.
 
The city is looking at trying new strategies to get information out to the public, including utilizing the city's social media sites.
 
Fleming aims at more education for the public about how the water billing system works and even specific to infrastructure within homes. Toilets are often found as the main culprit for higher bills.
 
"Ultimately, what we want to do is develop the water system so that people can get better feedback on their water use," said Fleming. "Evolving the system to give better feedback is ultimately what we're trying to do."
 
The city is looking at technology to allow hourly checks of consumption to catch issues quicker before they turn into four digit bills.
 
Recently, a local family got a two month bill of almost $1900
 
A rally at City Hall for the water billing issue is set for January 23. 
 
Those with questions or concerns can contact the city's utilities department directly.

More Local News

Teenager charged after starting field fire

A teenager is facing charges after a large field fire.

Frost advisory for Fort Saskatchewan area

There's a frost advisory for the region.

Cannabis companies eyeing up the Fort

Fort Saskatchewan could become a popular destination for pot shops.

Pharmacists set to immunize thousands as flu season approaches

According to the provincial government, Alberta's pharmacists gave flu shots to more than 610,000 people during the 2017-18 influenza season.

Man found dead in rural Strathcona County

Police could use some help solving a death investigation.

First responders putting emergency plan to the test

Fort Saskatchewan residents might notice a few more emergency vehicles and responders around the city on Tuesday.

"Everyone's been there": Local writing group looking for new voices

The Fort Saskatchewan writers’ group is looking for some new members.

Loaded gun, drugs seized in Fort Saskatchewan traffic stop

A late-night traffic stop led to a drug and weapons bust.

Missing 6 year old found safe

An Amber Alert issued for a missing 6-year-old girl on Sunday night has been cancelled.

Rural crime work paying off according to local MLA

Fort Saskatchewan-Vegreville MLA Jessica Littlewood is happy with the progress in the fight against rural crime.

DiscoverWestman.com is Westman's only source for community news and information such as weather and classifieds.

Search the Biz Guide

Login